Lynn Cannon, 51, was murdered by her estranged husband Paul Cannon on 5 December 2022 after discovering she had a new partner. Her sister called police at 7:30 pm expressing serious concerns for Lynn's safety, noting that Paul had threatened her with a knife that morning. Police downgraded the priority from 2 to 3 (routine response within 60 minutes), changed the address to Lynn's home instead of Paul's, and no car was dispatched until 8:25 pm. Lynn was fatally stabbed between 8:10-8:20 pm; police arrived at 8:44 pm. Key issues: the priority downgrade lacked justification, the address change redirected resources from the actual threat location, failure to recognize escalating coercive control and post-separation danger, and one officer (SC Baker) failed to update CAD with corrected address information. WA Police subsequently implemented significant reforms including requiring senior sergeant approval for priority downgrades and notifying callers of response times.
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Error types
systemcommunicationdelay
Contributing factors
Priority 2 downgraded to Priority 3 without adequate justification
Change of address from Paul Cannon's home to Lynn's home redirected initial response
Failure to recognize escalating coercive control and post-separation danger
Lack of documented family violence history on system due to incidents not being reported
Delayed dispatch due to unanticipated surge in triple zero calls (230 received vs 89 forecast)
Inadequate police resources available that night
Failure to update CAD with corrected address information
SJA unable to reach police on designated line, causing delay in urgent notification
Lack of integration between family/domestic violence risk assessment and dispatch priorities
Insufficient understanding by dispatchers of coercive control dynamics and re-partnering as high-risk trigger
Coroner's recommendations
Full funding and implementation of the Family and Domestic Violence System Reform Plan (2024-2029) by the Department of Communities
Immediate and significant funding uplift for frontline specialist family and domestic violence services to address crisis response and ongoing support needs
Funding for face-to-face family violence training developed by the Family Violence Division to be provided to all frontline police officers
Support for WA Police's use of dedicated Family Violence Sergeants in SOCC to oversee and review all FV tasks for correct classification and prioritization
Continued implementation of requirement for senior sergeant approval for CAD priority downgrades with written justification
Continued notification to callers of police response time estimates and any subsequent downgrades
Support for alternative reporting pathways for family violence victims (multi-agency call centre, advocacy centres, anonymous platforms)
Enhanced information sharing between WA Police, Department of Communities, Department of Justice, and Department of Health regarding family violence risk indicators
Implementation of co-location of SJA paramedic at PAC for improved emergency coordination
State-wide, planned and coordinated approach to bystander intervention training and community education on family violence recognition and risk assessment
Development and implementation of Harm Assessment Risk Matrix (HART) tool to identify perpetrators capable of serious harm
Exploration of health service data sharing (GPs, mental health, alcohol/drug services) to identify risk factors in men presenting in crisis, particularly those exhibiting coercive control
Resourcing of community-based prevention initiatives focused on educating family, friends, neighbours and co-workers on family violence risk factors and intervention pathways
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