Noeline Dalzell, a 49-year-old Aboriginal woman, was fatally stabbed in the neck by her partner James Fairhall on 4 February 2020 after 17 years of escalating family violence. Multiple systems failed to protect her and her children. Critical failures included: Victoria Police's failure to notify Noeline of Fairhall's release from custody on 6 November 2019 despite his homelessness being a known driver of his breaches; inadequate information sharing between police (LEAP/PTMI systems), corrections, child protection, and family violence services; the FVIU's passive monitoring rather than proactive victim engagement despite Fairhall being classified high-risk; lack of coordinated risk assessment or identified lead agency despite multiple organisations being involved; and failure to escalate to RAMP. No breach of community corrections orders investigation occurred in the critical 16-day window between Fairhall's unexpected release and his first post-release breach. Systemic barriers to Noeline's help-seeking, including fear of child removal linked to past removals and distrust of police, were not adequately addressed.
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Specialties
paediatricscorrectional health
Error types
communicationsystemdelay
Contributing factors
failure to notify victim of offender's release from custody
inadequate information sharing between agencies
passive monitoring rather than proactive management by FVIU
lack of coordinated multi-agency risk assessment and response
no lead agency identified for case coordination
homelessness and lack of housing support
failure to escalate to RAMP despite high-risk offender status
non-investigation of family violence breach at critical time
minimal victim engagement by police FVIU
systemic barriers to Aboriginal victim's help-seeking including fear of child removal
Coroner's recommendations
Victorian Government investigate supplementing and enhancing the Central Information Point (CIP) to enable multi-directional flow of information relevant to perpetrator risk among all relevant Departments and agencies in a timely, proactive, complete and automated manner
Victorian Government immediately formalise the sharing of CIP reports by approving Child Protection practitioners as requestors
Victoria Police (in conjunction with DJCS) develop a policy to ensure victims of family violence or affected family members in active FVIO cases are notified of court outcomes within 48 hours in cases where offender is high-risk
If Recommendation 3 accepted, Victorian Government investigate enhancement to CIP to trigger automated notification when family violence offender released from prison, police cells or court
Victoria Police and The Orange Door in two regions as pilot collaborate to embed advanced family violence practitioners within each FVIU to assess, jointly respond to and manage repeat and/or high-risk family violence matters; independent evaluation of pilot program within two years
Victoria Police engage external independent suitably qualified person to conduct evaluation of effectiveness and skillset of FVIUs prior to rollout of CPRM to provide benchmarking information
DJCS and DFFH take immediate steps to complete work on multi-agency review recommendation 2 and identify who is to take leadership role, including implementing central contact person or agency with responsibility for coordinated oversight of family violence perpetrators, affected family members and service providers; this approach needs to include First Nations community organisations
Victoria Police make PTMI and MRTs for high-risk family violence offenders accessible to uniform police members who respond to family violence incidents
Attorney General consider reference to Victoria Law Reform Commission to consider legislative amendment to expand Serious Offenders Act 2018 scheme to encompass serious repeat family violence offenders who pose ongoing high risk of violence to affected family members
DJCS Corrections Victoria work with Court Services Victoria to investigate fast-track procedure for processing family violence offenders when they plead guilty to offence breaching CCO imposed for family violence offending, including enabling service of charge-sheet prior to release, facilitating assessment of non-compliance reasons, and empowering judicial officers to amend CCO orders including geographical exclusion orders
Corrections Victoria implement digital non-paper-based system for Corrections warrants to enable processing without relying on mail or DX
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