Maria Liordos, a 16-year-old in state care with complex trauma, substance abuse, mental health issues and high-risk behaviours, died from mixed drug toxicity. The coroner identified significant failures in supervision and care coordination. A residential worker was left alone despite her inexperience; the Alcohol and Other Drugs Crisis Plan was not activated when Maria presented substance-affected; the case manager failed to take meaningful protective action despite knowing Maria was going to an unsupervised location; and there were inadequate checks on Maria's associations. The coroner found no single measure would have prevented death but highlighted lost opportunities for intervention—better staffing ratios, knowledge of crisis plans, proper case management oversight, and accessible after-hours emergency services could have improved outcomes and provided better welfare monitoring.
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Lack of adherence to Alcohol and Other Drugs Crisis Plan
Failure to call ambulance despite obvious substance intoxication
Case manager failed to take protective action
Inadequate supervision—residential worker left alone
Inexperienced staff without proper induction
Failure to monitor associations with unsupervised contacts
Inadequate after-hours access to child protection emergency service
Loss of opportunity for intervention and retrieval
Complex unresolved trauma including alleged sexual abuse by father
Coroner's recommendations
Review the system for accessing the DHHS After-Hours Child Protection Emergency Service to prevent it from impeding contracted care workers from seeking urgent warrants
Provide contracted agencies such as Westcare ICMS with a dedicated direct telephone line to access DHHS After Hours Child Protection
Review the efficacy of detection and apprehension tools available to Child Protection and its agents, including use of Missing Persons reports to Victoria Police and a 'Red Flag' system on the Police LEAP system
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