A 21-month-old boy died from sepsis secondary to pneumonia complicated by undiagnosed acute lymphoblastic leukaemia (ALL). He presented to ED on 22 March with a three-week history of intermittent fever, had seen three GPs, and carried a referral letter recommending blood tests and sepsis screening. The ED consultant did not order blood tests, instead waiting for urine and PCR test results. The patient left without the urine sample being obtained. If blood tests had been performed on 22 March, the leukaemia would likely have been identified with good survival outcomes. Key failures included: non-recognition of significant parental concern (possibly influenced by cultural factors), failure to read the GP referral letter, failure to appropriately follow up when the family left early, and inadequate safety netting. Communication barriers between the culturally and linguistically diverse family and clinical staff contributed to concerns not being effectively heard.
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Specialties
emergency medicinepaediatricshaematologygeneral practice
Failure to order blood tests despite GP recommendation for sepsis screening
Non-recognition or misinterpretation of significant parental concern
Emergency consultant did not read GP referral letter personally
Communication barriers due to cultural and linguistic differences not adequately addressed
Failure to follow up when family left ED before completion of planned investigations
Inadequate safety netting and discharge instructions
Tachycardia and prolonged intermittent fever not recognised as sufficient indication for further investigation
Coroner's recommendations
JHC should review and update ED discharge and follow-up documentation to avoid ambiguous time-based advice, preferring time-window descriptors like '24-48 hours' or 'early next week' over specific dates, with audit of paediatric ED discharges within six months
JHC should reinforce through education and documentation the importance of clearly distinguishing 'infection' from 'sepsis' in family communications, with plain-language explanations of how tests inform next steps and safety netting information including red flags for early return
JHC should maintain and resource the Paediatric Rapid Access Review Clinic and evaluate its effectiveness
JHC should maintain its post-departure text-message/call-back protocol for patients who leave before planned investigations are completed, with periodic evaluation at six and twelve months
JHC should review and confirm paediatric-specific triggers exist for contacting patients who did not wait or left after treatment commenced, particularly where investigations were not completed, with six-month compliance audit
JHC should provide additional education to clinical staff, particularly ED paediatric staff, on cultural differences in how parents communicate concern, with CALD-aware triggers in safety netting to offer interpreter and/or social work support, and include such cases in six-month audit of paediatric ED discharges
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