Coronial
QLDaged care

Non-inquest findings - a resident

Demographics

85y, male

Coroner

Lee

Date of death

2023-02-18

Finding date

2024-09-19

Cause of death

Heat stroke

AI-generated summary

An 85-year-old man with dementia, diabetes, and aortic stenosis died from heat stroke after spending 2 hours 18 minutes unmonitored in an unsheltered outdoor garden area at a residential aged care facility. The resident self-propelled his wheelchair outside and was not located until emergency services were called. The coroner found this tragedy was preventable. A critical failure occurred: the mandated hourly visual safety check (scheduled for 11:00 hours) was not conducted—the resident was last seen at 09:57 and found at 12:18. The facility had documented procedures for hourly sightings of wandering residents but staff failed to execute this essential safeguard. The coroner emphasised that periodic visual checks would have prevented the incident. Following investigation, the facility implemented comprehensive remedial measures including two-person authentication for sightings, alarm bracelets for hourly reminders, door alarms alerting staff to exits, and mandatory staff education. The responsible staff member was terminated and referred to the Office of the Health Ombudsman.

AI-generated summary and tagging — may contain inaccuracies; refer to original finding for legal purposes. Report an inaccuracy.

Specialties

geriatric medicineemergency medicine

Error types

systemcommunicationdelay

Clinical conditions

heat strokeAlzheimer's diseasevascular dementiatype 2 diabetes mellitusaortic stenosissecondary parkinsonismacute kidney injuryhyperglycaemiahyperthermia

Contributing factors

  • Failure to conduct hourly visual safety checks as mandated
  • Extended unmonitored time in unsheltered outdoor area
  • Absence of adequate sun protection
  • Dementia preventing self-protection and communication of distress
  • Comorbid medical conditions increasing susceptibility to heat stroke
  • Inadequate environmental monitoring systems at time of incident

Coroner's recommendations

  1. Implementation of two-person authentication process for hourly sighting checks to ensure accountability and continuity of monitoring
  2. Use of hourly alarm bracelets for staff to provide timed reminders to conduct required sightings
  3. Installation of door alarm systems linked to nurse call systems to alert staff immediately when residents exit to outdoor areas
  4. Ongoing staff education on the critical importance of hourly sighting charts and the consequences of non-compliance
  5. Regular audits and compliance monitoring of sighting procedures, with results reviewed at monthly clinical meetings
  6. Continued assessment of physical environment to ensure appropriate welfare check systems are in place for residents with cognitive impairment
  7. Extension of safety protocols to agency and new staff through updated orientation materials
  8. Monthly review of nurse call reports and CCTV footage to verify prompt staff response to door alarms
  9. Encouragement of residents to use shaded indoor courtyard areas on warm days as an alternative to unshaded outdoor areas
Full text

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