A 50-year-old woman with severe borderline personality disorder and ADHD died by hanging in immigration detention. The coroner found her mental health monitoring and treatment were adequate, though she received only two psychiatrist reviews. Non-compliance with medication (65% rate across facility) and missed appointments (39% rate) were significant challenges. Clinicians noted detention is not ideal for mental health treatment. Key deficiencies: template-based support plans not tailored to individual circumstances; inadequate training of detention staff in welfare checks and mental health recognition; unclear information-sharing between health and detention staff; and inadequate ligature risk assessment. The coroner rejected proposals for invasive outreach medication administration, instead recommending independent study on medication non-compliance causes, improved staff training, better individualised care planning, and ligature risk audits.
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non-ideal detention environment for mental health treatment
inadequate staff training in mental health recognition
insufficient monitoring adjustments for behaviour changes
Coroner's recommendations
Commonwealth revisit processes for considering and implementing reviews of immigration detention, and assess whether improvements are needed
Commonwealth implement specified timeframes for responding to recommendations from such reviews
Commonwealth commission independent study to identify reasons why detainees do not routinely take mental health medication or attend scheduled medical appointments
External auditor conduct audit of VIDC to identify hanging points and features that could be used for self-harm
Commonwealth ensure recommendations are implemented by any successor organisations to Serco and IHMS
FDSP staff be trained in responsibilities pursuant to PSP/SME Plans and recognition of mental health illness signs and deterioration
FDSP staff performing welfare checks undergo training in best practice for welfare checks of detainees
Serco Personal Officers receive further training in requirements of their role
DHSP staff be trained in best practice preparing PSP/SME Plans, including tailoring plans to specific detainee circumstances and communicating clear instructions to FDSP staff
Commonwealth and DHSP expedite development of memorandum of understanding regarding admission/discharge processes and mental health services at VIDC
Commonwealth obtain clinical recommendations for improvement of Behavioural Management Plan from IHMS and successor organisations
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