A 39-year-old man died by hanging on 16 February 2023 at his home in St Marys, NSW. His mother requested a police welfare check at 8:40pm after he posted a suicide note on Facebook at 2:30pm. Police attended twice (11pm on 16 February and 8am on 17 February) but did not enter the premises, believing he was likely away. Autopsy confirmed death occurred shortly after the Facebook post, likely 2-3pm on 16 February. The coroner found police actions were reasonable given available information, though noted that Senior Constable Hansen should have called the mother back for additional information. Key systemic issues identified: understaffing at Nepean PAC leading to unanswered phone calls, lack of centralised mental health triage for police welfare check calls, and limited co-responder models. The coroner endorsed rolling out co-responder models like those in the UK to improve responses to mental health crises.
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Specialties
psychiatryforensic medicineparamedicine
Error types
communicationsystemdelay
Drugs involved
diazepam
Clinical conditions
suicidal ideationdepressionmental health crisis
Contributing factors
Mental health crisis with suicidal ideation
Police understaffing and high workload at Nepean PAC
Inability to reach police station by phone
Incorrect initial address provided to police
Failure to contact informant (mother) for additional information
Limited information available at time of welfare checks
Absence of mental health professional involvement in welfare response
Lack of centralised mental health triage system for police calls
Coroner's recommendations
Endorse recommendation 11 of the Bondi Junction Inquest: That the NSW Government consider options to support the roll-out of appropriate co-responder models so that they are more widely available throughout NSW
Send a copy of these findings to the Premier of NSW to assist in understanding the importance and urgency of rolling out enhanced co-responder models in NSW
Send a copy of these findings to the Minister of Police regarding resourcing issues at Nepean LAC
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