A 43-year-old woman collapsed at home and was found in cardiac arrest after 20-25 minutes. Ambulance arrived and recognised ventricular fibrillation but failed to defibrillate for approximately 20 minutes, despite protocol indicating it was indicated at 9 minutes post-arrest. Errors in treatment resulted from lack of written defibrillation protocols, incompatible defibrillators between fire and ambulance services, and confusing device prompts. Expert review concluded the delay in defibrillation was unlikely to have contributed to death due to prolonged collapse duration before treatment. The coroner found systemic failures rather than individual clinician error and identified the absence of written protocols as a public safety matter. Subsequent improvements included compatible defibrillator pads, device reconfiguration, new handover protocols, and enhanced staff training.
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delay in defibrillation of approximately 20 minutes despite ventricular fibrillation being present
lack of written defibrillation protocols for ACTAS and ACTF&R
incompatibility of ACTF&R and ACTAS defibrillators
confusing prompts provided by ACTF&R defibrillator
prolonged time from unwitnessed collapse to discovery (20-25 minutes)
unknown duration of cardiac arrest without CPR
protocol switching and handover between fire and ambulance services
Coroner's recommendations
No formal recommendations made; coroner found that subsequent corrective measures implemented by the Territory adequately addressed the public safety matter identified
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