David Peter Ellery, a 25-year-old man with long-standing amphetamine addiction and deteriorating mental health, died by hanging on 31 July 2007. He presented to Bentley Hospital on 31 July with active suicidal ideation, paranoia, and psychotic symptoms. A triage nurse (Marcelle Rust) attempted to assist but lacked legal authority to detain him. The hospital referred the case to the Armadale Community Emergency Response Team (CERT) and police as a priority 2 (2-hour response) matter. However, CERT staff incorrectly assessed it as a priority 1 matter and declined to attend, deferring to police. Police conducted a welfare check at 7:42pm; the deceased appeared calm and was not detained. CERT attempted phone contact after 6:58pm but did not visit the deceased's home despite having his address and phone number. The deceased died by hanging sometime between 7:52pm and 10:30pm that evening. The coroner found CERT's response sub-optimal and identified systemic failures: triage nurses lacked authority to place patients on mental health orders; absence of memoranda of understanding between health services and police regarding priority codes; and CERT's reluctance to attend despite having capacity and resources to do so. Seven recommendations were made addressing training, policy, and coordination between agencies.
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Recent suicide attempts by suffocation and strangulation
Depression and anxiety (diagnosed March 2007)
Insomnia and poor nutritional intake
Inability of triage nurse to place patient on mental health orders
Failure of CERT to attend despite clear indication and available resources
Police welfare check did not include mental health assessment
Absence of security staff to prevent departing patient
Lack of coordination and ownership between services regarding priority level assessment
Coroner's recommendations
Department of Health should, as a matter of priority, consider offering appropriately qualified nurses undertaking triage duties in mental health facilities the opportunity to become Authorised Mental Health Practitioners under the Mental Health Act 1996, so that they can place those who present at triage 'on forms' if the need arises.
Bentley Hospital and in particular the Mills Street Centre be provided with sufficient security staff so that staff security is enhanced and those 'on forms' can be prevented from leaving the hospital.
Department of Health and the WA Police Service work together to create an environment that will enable those suffering a mental health crisis receive speedy and efficient welfare checks. The parties should consider co-locating a Department of Health official at the police communications headquarters to assist in determining the priority of cases coming from mental health facilities or services.
Department of Health should, as a matter of priority, communicate to its employees engaged in triage and in CERT teams that a welfare check undertaken by the WA Police Service does not replace a thorough mental state examination conducted by senior mental health professionals.
Department of Health should, as a matter of priority, create and communicate to its staff working in triage and in CERT teams a clear policy which defines who has ownership of Response Level 1 matters and how and when that party should act to ensure that a request of the police to locate the consumer is made in a timely manner and in such a way as to ensure a priority response; in the event the police cannot undertake a welfare check in a timely manner, the policy should mandate the appropriate response CERT members should follow.
CERT officers, rather than the police, should, in all circumstances assess a consumer who has been placed at Response Levels 1, 2 and 3, unless by doing so CERT staff place themselves at risk by attending to a consumer who is armed, threatening or poses a threat to others. In those situations of danger CERT staff should not attempt to assess the consumer in the absence of the police.
Commissioner of Police should draw to the attention of all officers who have not had mental health training their powers under section 195 of the Mental Health Act 1996. As resources allow the Commissioner should ensure that all officers receive appropriate training relating to mental health and their responsibilities and powers under the Mental Health Act 1996.
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