Coronial
VIChospital

Finding into death of Nancy Doreen Hay

Deceased

Nancy Doreen Hay

Demographics

99y, female

Coroner

Coroner Catherine Fitzgerald

Date of death

2023-02-07

Finding date

2025-05-26

Cause of death

Chest injuries in the setting of a tram incident (pedestrian)

AI-generated summary

A 99-year-old woman with dementia and reduced mobility was struck by a tram while crossing at a roundabout intersection in Essendon, Victoria. She sustained severe chest injuries including bilateral pneumothoraces, haemothorax, and rib fractures, dying at Royal Melbourne Hospital several hours after the incident. Investigations found the tram driver responded appropriately with emergency braking and warning signals. However, environmental factors at the legacy tram stop—including faded 'Give Way to Tram' signage, unclear line markings, and overgrown vegetation—may have contributed to the pedestrian's failure to perceive the oncoming tram. The coroner noted these safety deficiencies were non-compliant with current infrastructure standards but highlighted that legacy tram stops lack the safety controls applied to new installations. Recommendations focus on network-wide assessment of similar legacy tram stops to prevent future incidents.

AI-generated summary and tagging — may contain inaccuracies; refer to original finding for legal purposes. Report an inaccuracy.

Specialties

emergency medicinetrauma surgeryintensive care

Error types

system

Clinical conditions

dementiabilateral pneumothoraceshaemothoraxrib fracturesright parietal haematomacardiac arrest

Procedures

cardiopulmonary resuscitation

Contributing factors

  • faded 'Give Way to Tram' signage at tram stop
  • unclear line markings at pedestrian crossing
  • overgrown vegetation obstructing visibility
  • insufficient waiting space at pedestrian crossing
  • dementia affecting decision-making
  • reduced mobility requiring mobility scooter
  • hearing loss (bilateral sensorineural)
  • pedestrian failed to perceive oncoming tram
  • insufficient compliance of legacy tram stop with current safety standards

Coroner's recommendations

  1. That by September 2025, Yarra Trams and the DTP complete the current network-wide assessment of legacy tram stops that may require safety modifications
Full text

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