Jonathan Palmer, a 36-year-old man with epilepsy and intellectual disability living in a group home, died from bronchopneumonia on 24 February 2018. On 23 February, he developed respiratory symptoms (coughing, runny nose) recognized by support staff as potential seizure triggers outlined in his Epilepsy Management Plan. A clinic visit was attempted but unavailable; staff planned ED transfer if no improvement by 8pm. Despite initial concern, monitoring ceased between 1am-7:45am when he was found unresponsive. The Disability Services Commissioner found DHHS failed to adequately manage his deteriorating health and maintain proper records. The coroner identified critical training gaps: support staff lacked understanding of seizure triggers despite having an epilepsy plan, failed to monitor overnight despite documented health concerns, and kept inadequate records. Early medical assessment, proper monitoring protocols, and staff training in recognizing deterioration could have potentially prevented this death.
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The coroner determined not to make formal recommendations, noting that appropriate preventative and restorative measures had been implemented since the death, including system-wide improvements, internal audits, and collaboration with the Disability Services Commissioner
The Disability Services Commissioner had previously issued a Notice to Take Action with four recommendations: (1) make all support staff aware of DSC findings, (2) train all support staff on managing deteriorating health per RSPM guidelines, (3) audit resident files to ensure contemporaneous and accurate documentation, and (4) provide training on record keeping requirements
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