A 51-year-old woman with Sturge-Webber syndrome and poor swallowing ability presented to hospital with a cough and was admitted on 15 December 2017, following a choking incident at her group home. She died on 23 December 2017 from aspiration pneumonia. The Disability Services Commissioner investigation identified that the department failed to adequately manage her choking and pneumonia risk. Specifically, there were conflicting instructions provided to residential staff about her mealtime texture requirements (smooth puree versus mince moist). The coroner found no need for formal recommendations as the department subsequently implemented comprehensive improvements including staff training on swallowing disorders, mealtime management plans, and system-wide initiatives addressing choking and aspiration risks in disability services.
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