A 50-year-old woman died by hanging in December 2017 after a relationship characterised by family violence and her own depression. She had been in an intimate partner violence situation for years, had presented to ED with suicidal ideation in July 2017, and was receiving counselling. Critical clinical and service failures included: (1) her Employee Assistance Program counsellor inappropriately recommending couple's counselling despite disclosed physical violence and controlling behaviours—contrary to family violence best practice; (2) the counsellor failing to appropriately address or escalate the family violence disclosures; (3) Victoria Police failing to complete required family violence risk assessment forms (VP Form L17) at two critical incidents in April and December 2017, missing opportunities for formal referrals to support services; and (4) the mental health assessment in July 2017 failing to document any family violence history despite PFS's known FVIO. These systemic gaps prevented coordinated protection and appropriate therapeutic intervention.
AI-generated summary and tagging — may contain inaccuracies; refer to original finding for legal purposes.
Inappropriate relationship counselling recommendation despite disclosed family violence
Failure of counsellor to appropriately address family violence disclosures
Failure of mental health assessment to document family violence history
Police failure to complete VP Form L17 risk assessment forms at critical incidents
Missed opportunities for formal referrals to support services
Victim's reluctance to engage with services despite repeated offers
Coroner's recommendations
That the Australian Government consider making counsellors and social workers subject to the National Registration and Accreditation Scheme so that their practices are regulated and underpinned by standards, guidelines and an educational framework facilitating family violence best practice, as it develops over time.
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