Coronial
VICother

Finding into death of Werner Viertmann

Deceased

Werner Viertmann

Demographics

83y, male

Date of death

2012-10-04

Finding date

2016-04-04

Cause of death

Multiple injuries sustained in collision with train (pedestrian)

AI-generated summary

An 83-year-old man with probable Alzheimer's disease died after being struck by a train while attempting to climb from railway tracks. Despite living in aged care with documented cognitive decline and falls, he was permitted unsupervised community access per his daughter's written instructions. A train driver reported seeing him walking on the tracks. Communication failures within Metrol (control centre) prevented the target train's driver from being timely warned: the radio system failed to register the train, location information was miscommunicated, the radio operator spent time on non-urgent calls, and an alternative mobile phone contact procedure was never initiated despite being feasible. While the collision was not preventable once in progress, the warning system failure and consequent inability to slow the train were contributory. Clinical lessons involve capacity assessment, safer aged care discharge policies, and system-level failures in crisis communication.

AI-generated summary and tagging — may contain inaccuracies; refer to original finding for legal purposes.

Contributing factors

  • Cognitive decline (probable Alzheimer's disease) with documented disorientation and falls
  • Unsupervised access to community despite identified safety concerns
  • Train radio connectivity failure preventing communication with TD 3570 driver
  • Miscommunication of pedestrian location between train driver, radio operator and line controller
  • Radio operator's inefficient use of time during crisis (clarification call and non-urgent fault call)
  • Failure to initiate alternative mobile phone contact with train driver within available timeframe
  • Limited visibility on approach to Laburnum station due to blind left-hand bend
  • Speed and stopping distance of train making collision unavoidable without prior warning

Coroner's recommendations

  1. Improvements to train communication systems following implementation of Digital Train Radio System (DTRS) with REC call functionality
  2. Consideration of cultural and procedural changes regarding when and how to use REC calls for pedestrian incursions
  3. Enhanced guidance for Metrol staff on response to pedestrian hazards and prioritisation of urgent communications
  4. Review of aged care facility policies regarding discharge of patients with documented cognitive impairment and safety concerns
Full text

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