40-year-old male with hypercholesterolaemia presented to general practice with new-onset central chest pain radiating to neck and arm, plus shortness of breath. The practice nurse obtained an ECG and recorded the radiating pain and stabbing nature. The general practitioner diagnosed musculoskeletal pain and prescribed simple analgesia with only a non-urgent stress test referral. The patient was reassured and sent home. Hours later he suffered sudden cardiac death from coronary artery occlusion and arrhythmia. The coroner found the GP failed to recognise classic cardiac symptoms (radiating pain) or appreciate the urgency despite not excluding cardiac causes. Had the patient been referred immediately to hospital, he likely would have been present for resuscitation when the occlusion occurred. The phone triage failure to recommend emergency services was also problematic. Key lessons: radiating chest pain is a red flag requiring emergency assessment regardless of examination findings; absence of pain and normal ECG do not exclude acute coronary syndromes; all chest pain matching Heart Foundation criteria requires urgent emergency referral.
AI-generated summary and tagging — may contain inaccuracies; refer to original finding for legal purposes.
failure to recognise classic cardiac symptoms (central retro-sternal pain radiating to neck and arm)
inappropriate reassurance based on absence of pain at time of examination
over-reliance on single normal ECG to exclude cardiac disease
failure to refer urgently to emergency department despite not excluding cardiac cause
inadequate telephone triage by practice manager
failure to appreciate urgency of evolving chest pain
misattribution of pain to musculoskeletal cause and bruise
Coroner's recommendations
Royal Australasian College of General Practitioners should advise members to implement protocols consistent with Heart Foundation's Action Plan so that patients calling with chest pain matching the Action Plan description are advised to call an ambulance
Royal Australasian College of General Practitioners should train members regarding the significance of absence of pain and normal ECG in determining whether a person is suffering acute coronary episode
Royal Australasian College of General Practitioners should advise members that any patient with chest pain matching Heart Foundation's Action Plan should be immediately referred to emergency department
Royal Australasian College of General Practitioners should remind members of the importance of comprehensive clinical notes
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