Simon MacQueen, a 34-year-old man with chronic schizophrenia and recurrent suicidality, died by stepping in front of a train on 15 December 2008. He had been discharged from inpatient psychiatric care on 12 November 2008 after refusing to return from overnight leave. Critical communication failures occurred: the discharge summary did not reach his GP, no telephone call was made to coordinate care between mental health services and his GP despite co-shared management, and no crisis/emergency plan was developed at his first outpatient appointment on 28 November 2008. The coroner found that while clinicians acted in his best interests, systemic failures in communication and documentation, inadequate documentation of clinical decisions, and absence of family engagement in safety planning contributed to preventable lapses in care.
AI-generated summary and tagging — may contain inaccuracies; refer to original finding for legal purposes.
communication breakdown between Ward of Moreland Health and MCCT
failure to communicate discharge summary to general practitioner
lack of telephone call between treating psychiatrist and GP despite co-shared care
absence of crisis/emergency plan at first outpatient consultation
inadequate documentation of clinical notes and decisions
discharge precipitated by patient refusal to return to unit rather than clinical decision
lack of family engagement in care planning despite known protective relationship
disengagement from services and non-adherence to follow-up
Coroner's recommendations
At every first contact with MCCT there must be a telephone call with the general practitioner or service with whom care is shared
Clinicians must be provided an opportunity to make important notes prior to commencing subsequent consultation
Discharge summaries must contain all relevant information in respect to treatment and medication plans, provision of medication to the patient and circumstances of discharge and confirmation with co-sharing professionals in the community are contacted by telephone and with follow up discharge plan
MCCT creates a Crisis/Emergency plan at the first consultation, ideally to encompass a crisis pathway for families
This page reproduces or summarises information from publicly available findings published by Australian coroners' courts. Coronial is an independent educational resource and is not affiliated with, endorsed by, or acting on behalf of any coronial court or government body.
Content may be incomplete, reformatted, or summarised. All court orders for redaction and non-publication are respected; documents with technically defective redaction have been excluded from the database entirely. Always refer to the original court publication for the authoritative record.
Copyright in original materials remains with the relevant government jurisdiction. AI-generated summaries and tagging are for educational purposes only, may contain inaccuracies, and must not be treated as legal documents. We welcome feedback for correction —