Coronial
VICaged care

Finding into death of Patricia Mary Cook

Deceased

PATRICIA MARY COOK

Demographics

85y, female

Date of death

2007-10-05

Finding date

2010-08-28

Cause of death

Complications of subdural haematoma (evacuated), secondary to fall, contributed to by warfarin therapy for atrial fibrillation

AI-generated summary

Patricia Cook, 85, died from complications of a subdural haematoma following a fall at a supported residential service (SRS) while on warfarin for atrial fibrillation. She fell on 30 September 2007, striking her head. Personal care attendants (PCAs) with minimal training assessed her as having no apparent injury and did not call a doctor or ambulance, allowing 4 hours to elapse before she collapsed. The facility's Falls Policy was ambiguous and permitted staff discretion not to notify doctors if residents appeared well, reflecting inadequate staff training in head injury recognition, especially in anticoagulated patients. While earlier medical assessment would likely have improved prognosis, the coroner could not establish with certainty that earlier intervention would have prevented death, given documented delays in locum doctor availability. The case highlights systemic failures: lack of prescriptive falls protocols in unregulated residential facilities, absence of medically trained staff, and inadequate staff education. Post-death, the facility implemented substantial policy and training improvements.

AI-generated summary and tagging — may contain inaccuracies; refer to original finding for legal purposes.

Contributing factors

  • Failure to implement Falls Policy prescriptively
  • Inadequate staff training in head injury recognition
  • Inadequate staff knowledge regarding anticoagulation therapy (warfarin) risk
  • Ambiguous and discretionary Falls Policy that did not mandate medical assessment
  • Absence of medically trained staff at facility
  • Delays in locum doctor availability after hours and weekends
  • Lack of minimum enforceable standards for Supported Residential Services
  • No requirement for nursing staff in SRS facilities
  • Discretionary interpretation of Falls Policy by untrained PCAs

Coroner's recommendations

  1. Dorset Lodge Supported Residential Service develop and implement a professional development educational program for staff providing periodic sessions on all aspects of falls management including prevention, assessment, management of injury, and implementation of the Falls Policy
  2. Victorian Department of Health include the requirement to have a falls prevention policy in the Accommodation and Support Standards of the Supported Residential Services (Private Proprietors) Act 2010
  3. This requirement should extend to all SRSs and be appropriate for the characteristics and needs of residents at each facility
  4. Department of Health provide ongoing assistance to SRS operators to develop falls prevention plans through training courses, guidance material and planning frameworks
Full text

Source and disclaimer

This page reproduces or summarises information from publicly available findings published by Australian coroners' courts. Coronial is an independent educational resource and is not affiliated with, endorsed by, or acting on behalf of any coronial court or government body.

Content may be incomplete, reformatted, or summarised. All court orders for redaction and non-publication are respected; documents with technically defective redaction have been excluded from the database entirely. Always refer to the original court publication for the authoritative record.

Copyright in original materials remains with the relevant government jurisdiction. AI-generated summaries and tagging are for educational purposes only, may contain inaccuracies, and must not be treated as legal documents. We welcome feedback for correction —