Coronial
SAaged care

Coroner's Finding: KENT Yvonne Lillian

Deceased

Yvonne Lillian Kent

Demographics

82y, female

Date of death

2004-11-05

Finding date

2007-01-30

Cause of death

multi organ failure from burns on a background of aortic stenosis and ischaemic heart disease

AI-generated summary

An 82-year-old woman with chronic pain from osteoporosis used a hot water bottle at a nursing home. A carer filled it with boiling water directly from a kettle and positioned it against the patient's back without following safety instructions: boiling water should not be used, and air must be expelled before sealing. The bottle ruptured within 30 seconds to a minute, causing burns to 9% of her body. She developed renal failure and multi-organ failure and died 12 days later. The coroner found the death preventable: the carer had received no formal training, the nursing home was unaware hot water bottles were being used, and no safety policy existed. The coroner noted that direct filling from boiling water and failure to expel air before sealing the cap were contrary to manufacturer warnings and likely contributed to the rupture.

AI-generated summary and tagging — may contain inaccuracies; refer to original finding for legal purposes.

Contributing factors

  • use of boiling water to fill hot water bottle contrary to manufacturer instructions
  • failure to expel air from hot water bottle before sealing stopper
  • lack of formal training for care staff in safe use of hot water bottles
  • absence of safety policy regarding hot water bottles at nursing home
  • lack of supervision and awareness by nursing home management of hot water bottle use by residents
  • defective hot water bottle with split seam
  • positioning of hot water bottle against bare skin without adequate protection

Coroner's recommendations

  1. The Minister for Consumer Affairs should consider promulgating a public education campaign, particularly directed towards the elderly, warning of the dangers of improper use of hot water bottles, including filling directly from boiling water sources and failure to expel air and steam before fixing the stopper
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