A 39-year-old woman with bipolar disorder, depression, substance abuse (alcohol and cannabis), and multiple past suicide attempts died by hanging at home on 11 February 1998. She had been discharged from psychiatric hospital 7 days earlier after a brief admission. On the evening of her death, she called a mental health crisis service while intoxicated, expressing suicidal intent and describing a prepared noose. The social worker appropriately engaged her, learned her husband would return within an hour, and decided against further intervention. Police were not available to perform a welfare check as typically arranged. The coroner found no fault with the crisis worker's actions but identified a systemic gap: mental health crisis teams were unavailable after 10:30pm for home visits, leaving police as the only option. Clinical lessons include the challenges of managing patients with concurrent substance abuse in open psychiatric wards, the importance of coordinated crisis response systems, and the need for 24-hour availability of trained mental health personnel for home assessment.
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Specialties
psychiatryemergency medicine
Error types
system
Drugs involved
venlafaxinealcoholcannabiscannabis
Clinical conditions
bipolar disordermajor depressive disorderalcohol use disordercannabis use disordersuicidal ideationself-harm behaviour
Contributing factors
bipolar disorder
major depressive disorder
alcohol intoxication
recent cannabis use
recent discharge from psychiatric hospital
non-compliance with treatment
substance abuse concurrent with psychiatric illness
unavailability of ACIS teams after 10:30pm for home visits
police unable to attend for welfare check
brief period of time between crisis intervention call and death
Coroner's recommendations
The Commissioner of Police and Chief Executive Officer of the Department of Human Services should consider, when developing their Memorandum of Understanding, how ACIS staff can be made available to perform home visits, in company with police if necessary, on a 24 hour per day basis.
The issue of legislative powers to detain patients for extended periods to address substance abuse alongside mental illness should be commended to the attention of the Minister for Human Services for consideration.
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