Harmony, a 15-year-old girl, died by hanging at a motel on 14 January 2020 in circumstances of longstanding neglect, family violence and school disengagement. The coroner found multiple systemic failures: DCJ closed cases due to "competing priorities" despite clear risks; breached Family Court orders preventing contact with her abusive mother and Nathan were known but ignored for years; school suspensions (particularly a 20-day suspension ending mid-term break) contributed to prolonged disengagement without adequate support or alternative arrangements; and critical opportunities to provide concrete support (discharge from hospital, placement breakdowns, homelessness) were missed. No suitable suspension alternatives existed for vulnerable girls. DCJ failed to adequately support informal carers (Rachel) or invoke legislative powers to ensure permanency. The coroner emphasised that vulnerable adolescents like Harmony need concrete support despite being "difficult to engage," and that resource constraints cannot justify closing cases with identified significant harm.
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failure of DCJ to act on known risks despite correct triage screening
lack of closure and permanency planning
inadequate support for informal carers
cumulative trauma and isolation
absence of suitable alternatives to school suspension for vulnerable students
Coroner's recommendations
DCJ should provide written guidance to triage practitioners about support for community/family members who do not hold parental responsibility but are providing care to a child, including counselling resources and parenting support
DCJ should issue communications to triage practitioners explaining DCJ's direction to provide supports, referrals and information regardless of whether the person is a parent or a family/community member caring for a child
DoE should prioritise redesign of the Home School Liaison Program as a matter of urgency, taking into account the Draft Evaluation Report and inquest findings
DoE should review its suspension policy to ensure it adequately addresses needs of children experiencing abuse, neglect and homelessness, including consideration of suspensions in places external to the home environment when the home presents a risk
DoE should amend suspension policy to mandate consideration of the impact of school holidays when setting a suspension period, with particular consideration of using commencement of new term as a reset
DoE should develop procedures for students subject to suspension who are not in care of person holding parental responsibility, addressing: to whom correspondence is issued; and whether expectations of parental/carer engagement continue and who is responsible for engagement during suspension
DoE should consider using Harmony's experience as a case study for training DoE staff on the impact of suspensions on school connectedness
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