Coronial
NSWcommunity

Inquest into the death of SP

Demographics

36y, male

Coroner

Decision ofDeputy State Coroner Lee

Date of death

2018-07-10

Finding date

2022-02-18

Cause of death

hanging

AI-generated summary

A 36-year-old man died by hanging on 10 July 2018 after leaving his home in Blacktown, NSW. His partner called Triple Zero after 30 minutes, reporting concern for his welfare and that he was acting strangely, restless, and agitated. NSW Ambulance paramedics attended but could not locate him and marked the incident as 'unable to locate'. The incident was then cancelled by police. Two hours later, a member of the public found the deceased suspended from a tree. The coroner's investigation examined whether improved communication and search procedures between NSW Ambulance and NSW Police could have altered the outcome. Key issues included: NSW Ambulance failed to communicate to police that the deceased was known to frequent a 7-Eleven in Blacktown; police dispatchers did not create an independent 'keep lookout' incident when the patient location was unknown; and confusion existed between agencies about the reasons for police involvement and the implications of NSWA cancellation. The coroner made no finding of preventability but identified systemic communication failures and procedural non-compliance warranting training recommendations.

AI-generated summary and tagging — may contain inaccuracies; refer to original finding for legal purposes. Report an inaccuracy.

Specialties

emergency medicineparamedicineforensic medicinepsychiatry

Error types

communicationsystemprocedural

Clinical conditions

mental health crisispsychotic symptomsacute behavioural disturbance

Contributing factors

  • failure to communicate information about known locations frequented by deceased to police
  • failure to create independent keep lookout incident for missing person with unknown location
  • inadequate understanding by police communications officers of reasons for ambulance request for police attendance
  • miscommunication regarding cancellation of incident between ambulance and police
  • dispatcher non-compliance with standard operating procedures for broadcasting concern for welfare incident
  • absence of protocols clarifying respective agency roles when both joined to same incident
  • possible mental health crisis with concerning behaviour preceding departure from home

Coroner's recommendations

  1. Training be provided to NSW Police Force Communications Officers regarding: (a) how to decipher the ProQA script and understand its purpose for NSW Ambulance; (b) the extent to which it may or may not be relied upon when responding to an incident; and (c) alertness to the fact that NSW Ambulance are required to include in free text communications the reasons for requesting police attendance
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